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Investment Across All Our Hotels In 2016 And 2017

In November 2015 we were delighted to announce that we plan to invest £50 million across our hotels in 2016 and 2017. Improving and upgrading areas including; bedrooms, bathrooms, furnishings, air conditioning and conference and events spaces.

"We constantly look at ways to deliver better products and services and to continue to improve, based on our customers' feedback. The £50 million will be invested in areas specifically highlighted, such as Wi-Fi, to ensure that wecontinue to lead and innovate in the sector."

Michael Purtill, Managing Director of QHotels

Almost half of the QHotels group have received investment.  Here are a few of them:
  • Dunston Hall
  • Oulton Hall
  • Belton Woods
  • Slaley Hall
  • Forest Pines
  • The Midland
  • Westerwood
  • Park Royal
  • Aldwark Manor
  • Crewe Hall


Over £2.2million spent upgrading Wi-Fi access and bandwidth

We have invested £2.2 million in upgrading Wi-Fi access and bandwidth across our 26 hotels, giving guests a faster, more reliable connection
  • 500 simultaneous connections will be available at each internet access point
  • Each hotel's free Wi-Fi offering will increase from a shared 8Mbps to 90Mbps
  • Dedicated bandwidth capacity for conferences and events will increase from 90Mbps to 900Mbps
  • Recognising customer's expectation to always have easy access.
  • All our health clubs, spas and restaurants will feature their own access points, ensuring that connectivity is reliable through the entire hotel
The Wi-Fi upgrade has started and is due to be completed by the end of July.

£525k investment to date at Slaley Hall

  • 58 Bedrooms and bathrooms have been overhauled to bring them up to date for the modern guest, ensuring they are suited for the luxurious 4-star hotel surroundings


Visit Slaley Hall

£1million investment to date at Dunston Hall

  • Since January, 55 bedrooms and bathrooms have been fully refurbished at Dunston Hall
  • Following fantastic customer feedback a further 58 bedrooms & bathrooms will be completed before the end of the summer 2016

£350K Investment into Dunston Hall Spa

  • The Pool Hall has been overhauled with new ceiling and lighting; Redecoration; new larger Sauna; NEW poolside showers and NEW pool underwater LED lighting
  • The Changing Rooms have also received a full refurbishment including NEW lighting; NEW showers; NEW lockers with digital locking; Replacement AC and ventilation
  • Gym equipment has been refurbished and replaced; and public areas have also been refreshed with improved lighting, redecoration and soft furnishings


Visit Dunston Hall

£1 million investment to date Oulton Hall

Oulton Hall is a grand venue.
We have invested almost £1,000,000 this year to date, to bring Oulton Hall back to its former glory.
Some examples of our great work include:
  • Luxurious woven Wilton Axminster carpet has been laid in;
  • The Great Hall
  • Repton Room
  • Main staircase
  • Gallery/Lifts
  • Lobby/Drawing Room
  • Library carpets
  • 72 bedroom and bathrooms are being fully refurbished and completion is expected May 2016
  • Bedroom corridor redecoration including lighting improvements, artwork and signage is complete
  • Oulton Hall's Master Banqueting and Conference Suite - The Oulton Suite - along with the bar, corridors, staircase & 2 ancillary meeting rooms, will undergo a refresh with a new carpet covering 950sq.m. Completion is expected in the Summer

Visit Oulton Hall

£1 million investment to date Belton Woods

  • The Belton Woods' restaurant furniture has been restored so they are now in keeping with the luxury environment of the four-star hotel
  • 34 bedrooms & bathrooms, including two suites, have been fully refurbished at a cost of £228k
  • An additional 25 bedrooms and bathrooms will be completed by the end of 2016
  • Replacement carpets & curtains in the Major Oak Suite

The suite, perfect for both wedding and conference events, is expected to be completed by Summer 2016

Replacement curtains have also been installed in other conference areas including:

  • Twelve 4m high windows in the Hawthorne meeting rooms
  • The Willow function room above the Claret Jug


Other Investment includes
  • New Outdoor Furniture (£14k) - Complete
  • Upgraded Driving Range (9k) - Complete
  • Tennis Courts Improvements (£35k) - to be complete June
  • Windows upgrade (£55k) - to be completed by the end of 2016
  • NEW! Spa Development costing circa £350k will be complete end of Summer 2016
  • 2 New treatment rooms
  • New larger and more comfortable relaxation space
  • A new Dance studio
  • A new and exciting New Spa Café
  • A new dedicated Spa reception
  • Refurbished the Leisure changing rooms, new lockers and showers
  • Complete redecoration and new floor finishes

Visit Belton Woods

£457k investment To Date Forest Pines Hotel & Golf Resort

£187k Investment to date at Forest Pines Hotel & Golf Resort

  • Pines Bar is very popular with both corporate and leisure golfers
  • A new carpet and bespoke long dining tables and new chairs have been added, which has transformed the look of the bar, and has made the set up even more sociable
  • The majority of the hotel's bathrooms have received refurbishment


£270k Investment to date at Forest Pines Hotel & Golf Resort

  • Two new group exercise studios offer guests and members the choice of up to 70 classes per week
  • One studio pays particular focus to group cycling and also incorporates QHotels' popular Friday Disco Spin Class
  • Members are now able to experience new state-of-the-art programmes, (including virtual classes) specifically designed for all ages and fitness levels
  • In addition to the Health Club's expansion, the hotel has extended its opening times, allowing early risers to enjoy a full workout, to revive and refresh for the day ahead

Visit Forest Pines

£531k investment to date at The Midland

  • The French by Simon Rogan's received investment including dedicated WC facilities, cloakroom and store
  • Bathrooms (within the bedrooms) received investment with all new shower rails/curtains in the bathrooms replaced with glass shower screens
  • The Spa At The Midland now has beautiful feature seating in the outer lobby area
  • A substantial amount has been spent, or committed to, behind the scenes, ensuring customer satisfaction is maintained to a high standard. Projects include new air handling equipment, a new sound system in Mr. Coopers House & Garden restaurant and various other M&E / building management projects

Visit The Midland

£429k investment to date at The Westerwood Hotel & Golf Resort

New major spa development will be completed by the end of Summer 2016
  • 5 new treatment rooms
  • A new Rasul
  • A much larger relaxation area  
  • Private dining for Spa customers
  • Upgraded ventilation heating and cooling services 
  • Redecoration and new floor finishes


Visit The Westerwood

Park Royal Exterior

£310k investment to date at The Park Royal

The Park Royal received fantastic customer feedback last year following the refurbishment of 41 bedrooms
This year another 25 bedrooms have been refurbished with another 25 bedrooms, including The Ambassador Suite, to be refurbished by the end of Summer 2016. Changes include
  • Redecoration
  • Replacement beds
  • Refreshed soft furnishings
  • New lighting
In addition…
  • 57 Bedrooms will have new air conditioning complete by July 2016
  • The main Restaurant and Lounge Bar have been completely re-carpeted
  • The Conservatory Corridor has been redecorated

Visit The Park Royal

Aldwark Manor Spa

£170k investment to date at Aldwark Manor Golf & Spa Hotel

  • Aldwark's Pool Hall has been overhauled including a newly refurbished Sauna
  • Changing Rooms have seen significant investment including upgraded lockers
  • The Golf shop refurbishment is complete and well stocked with the best lines of clothing and accessories
  • Public reception area has been refreshed with new flooring
  • 35 bedrooms are planned for redecoration to be complete by the end of 2016
  • Various public areas are to be refreshed with decoration and carpeting that is perfect for this four-star hotel. To be complete by the end of 2016

Visit Aldwark Manor

£62k investment to date at Crewe Hall, Cheshire

  • Crewe Hall is famous for its Old Hall and this historic part of hotel has seen many a wedding, event and celebration
  • A number of the Old Hall Bedrooms including the Tower Suite have been refreshed with new wall coverings and new carpet.
  • The Long Gallery function suite, on the first floor of the Hall has been redecorated with special care and attention to the fabulous timber panelling and wall coverings.

Visit Crewe Hall